Shipping policy

Last updated: February 2026

At Cambrian Photography, we aim to make shipping clear, fair and reliable. Every order is carefully packed by our team in North Wales and dispatched with care using Royal Mail or Delsol.

We ship only within the United Kingdom.

1. Processing Times

Orders are processed and picked Monday to Friday.

Orders placed before 1:00 pm (UK time) will be processed the same working day.
Orders placed after 1:00 pm will be processed the next working day.
Orders placed on weekends or Bank Holidays will be processed on the next working day.

Working days are Monday–Friday (excluding Bank Holidays).

2. Collection Options

FREE Reserve & Collect In-Store

Available on all orders.

You will receive confirmation when your order is ready for collection. Please do not travel until you receive this notification.

Collection address:

Cambrian Photography

Colwyn Bay

North Wales

3. Free Delivery

We offer:

FREE 3–5 working day delivery on orders over £100 (UK mainland).

Orders under £100 are charged at the standard delivery rates below.

4. UK Delivery Options & Costs

Delivery Option	Estimated Delivery Time	Weight Limit	Cost
Standard Delivery	3–5 working days	Up to 2kg	£5.99
Next Working Day	Next working day	Up to 10kg	£10.99
Saturday Delivery (England & Wales)	Saturday	Up to 10kg	£15.99
Saturday Delivery (Scotland – excluding Highlands)	Saturday	Up to 2kg	£17.50

Important Notes:

Next Working Day delivery is available for orders placed before 1:00 pm.
Next Working Day and Saturday delivery may not be available in certain Highlands, Islands or remote postcode areas.
Availability is postcode dependent.
Weight limits apply per parcel.

5. Signature Requirements

For higher-value items, a signature may be required upon delivery to ensure safe receipt of goods.

6. Delays

Delivery timeframes are estimates and not guaranteed unless explicitly stated.

If your order is delayed:

You may request a refund of the postage paid.
We will work with the courier to resolve the issue as quickly as possible.

7. Lost Parcels

If a parcel is confirmed lost by the courier:

A replacement will be sent, or
A full refund will be issued.

We may require a reasonable time for the courier to complete their investigation before issuing a replacement or refund.

8. Print & Custom Services Delivery

Certain print services (including canvases, photo panels and personalised items) may have separate production times.

Estimated turnaround times for these services will be shown on the relevant product or service page.

When express delivery is selected, it applies only to the shipping time and does not shorten production time unless explicitly stated.

9. Delivery Area

We currently deliver to addresses in the United Kingdom only.

We do not ship internationally.

10. Contact Us

If you have any questions about shipping or delivery, please contact: